Anne Myers

It was love at first sight. I knew I had found an idol, another role model: The Food Bitch. I love her, yet I am envious of her because she can say what I dream to but dare not because of rules governing our fragile society. Not that I’ve been meaning to say that the Spur suck, but it does feel liberating, wow! The Food Bitch can go to the bottom of our issues and face them head on. Most of us can’t – or won’t. And that, my dear fellow foodsters, is in my humble opinion the big issue with us: not speaking out when warranted. And those who do speak out get attacked and maligned and marginalised and ostracised and I have now run out of decent English words to describe all that happens to us who dare to speak out.

 My point? Bitching can be liberating and uplifting, simple. And it has the potential to lift the standards for us all who have to suffer because somebody in charge has no respect for us.

 Clearly, yesterday’s post of The Food Bitch (Why I Hate the Spur) touched a massive nerve with FOOD24 readers. There must have been more than 1500 comments and likes and dislikes, surely an all-time record? Clearly, the Spur is a popular eatery. But clearly, it is losing favour and on a downward spiral. Yet, I seldom see a Spur empty.  It seems like business as usual and it proves one thing: we keep on supporting them in spite of our discontent, as seems to be our habits and tendency as a society in general. We bitch in private but seldom publicly.  

 Caro and team, well done in hiring The Food Bitch and I hope somebody has the guts to make Spur aware of what your readers are thinking and feeling. I bet that none those readers who commented on and liked or disliked the post, ever made Spur top management aware of what really goes on in (some of) their branches.  Well, somebody should. And here is a golden opportunity to take the public view en masse to Spur top management. Corporates usually respond actively and favourably to consumer complains whereas a branch manager or franchise owner will rather bribe you with a freeby dessert or bottle of wine hoping you and the problem will go away, flagrantly showing such a lack of respect for you and your concerns. But if top management becomes aware of this post and the massive reaction it evoked, we may soon again venture out safely and have a Goodie Burger that is fresh, clean and delicious, delivered with pride and respect for all concerned.

 It’s good to remember that the only way a business can show how much they value and respect their customers is through goods and service.  The lower the standard of goods and service, the lower the respect a business feels for you. It is as simple as that.

 I am working like a maniac to tie up everything for Dinner Divas and soon we’ll cook our hearts out to some welcome fame and fortune … in the meantime, I hope Spur gets wind of our feelings and give us back our beautiful, delectable burgers …. and all the rest of goodies on the menu!